Our shipping policy is designed to ensure that the products you order arrive at their destination in the best possible condition.
WE DO NOT SHIP SAME DAY. Orders placed will ship once it is fulfilled by CDB. However, we will do our best to deliver your order as soon as possible. Please note we do not hold orders for shipping at a later date.
**We do not ship on the following Holidays: Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, New Year's Eve & New Years Day.
SHIPPING GUIDELINESShipping Rates are based on weight and size as calculated by shipping companies.
Delivery companies often leave packages shipped to a residential address outside and exposed to the heat or inside the mail box in case of USPS. CDB is unable to provide a refund for melted product shipped to a residential address.
Please verify the accuracy of the shipping address and make sure the recipient will be available to receive the shipment before placing an order. CDB is unable to provide a refund for melted product if your package is undeliverable on the first attempt to the address provided.
All orders require a street address and phone number. We are not able to ship to P.O. Boxes or outside of the United States.
We are not responsible for the following:
- Errors on the part of the shipping company.
- Damage to the shipment, including melting, once the delivery company takes possession of the packages.
- Incorrect or undeliverable addresses and/or recipients.
- Shipments which are undeliverable on the first attempt by the shipping company.
- Deliveries made to unoccupied addresses which are left outside at the discretion of the delivery driver.
- Delays caused by weather, mechanical failure or other acts beyond our control.
We will not pay for re-shipping costs due to any of the instances mentioned above.